Returns & Exchanges
At NTS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy on all unworn items. Simply ensure your apparel is in its original condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into your NTS account and visit the 'Order History' section to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via your registered email address.
Pack Your Items
Securely place the items in their original packaging, ensuring all fashion tags and protective seals remain intact.
Drop Off and Track
Hand your package to the designated courier service and use the provided tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing